Bridging the gap between struggle and stability.

At Provision NYC, you'll ease every day and improve overall quality of life for our clients, by connecting them with Medicaid-funded services they didn't know they could get.

Meaningful work
Full-time
Training provided
A team member on a call at their desk
Two colleagues in conversation
A family together in their living room

What we do

Millions of New Yorkers have Medicaid, but most don't know it can help with more than basic healthcare. Through a New York State program, eligible Medicaid members can get help with food, housing, transportation, and more. Provision connects them to those services.

Provision is a Social Care Network (SCN) provider officially approved by New York State Medicaid

A grocery delivery and meal arriving at an apartment doorway
An advisor taking notes during a call

Your role

As a Provision team member, you'll reach out to interested Medicaid members by phone, find out about their situation, and check what they're entitled to. If they qualify for services, you'll set them up. Then you'll keep in touch, checking in regularly to make sure our services are working for them.

Various roles available

We're hiring for a range of positions, from entry level to team supervisors and managers.

  • Outreach Advisor Full-time · New York City Apply
  • Provision Advisor Full-time · New York City Apply
  • Bilingual Advisor Full-time · New York City Apply
  • Senior Advisor Full-time · New York City Apply
  • Team Supervisor Full-time · New York City Apply
  • Program Manager Full-time · New York City Apply

What we're looking for:

Compassionate, patient and motivated to help others

Good phone and communication skills

Bilingual (a strong plus)

Organized and reliable

Comfortable with basic computer use

Customer service or healthcare experience a plus, but not required

See a need in your community? You can be the one to fill it.

Across New York City, there are thousands of Medicaid members who don't yet know what help they're entitled to. Many come from minority communities. Some don't speak English fluently. For many, the barrier isn't eligibility; it's not knowing who to trust.

If you're part of one of those communities, you speak their language. You understand their culture. You know what's important to them.

You can be the one to connect your community to Provision, helping people access support that makes a real difference.

Apply now

The details:

$20-$25 per hourFull time, Monday-FridayIn-person, New York CityPaid training included
High school diploma or GED requiredImmediate startOpportunity for growth

Ready to make a difference?

Join the Provision team and help New Yorkers get the support they're entitled to.